SkuTouch realizes the importance of adding value to your overall sales process through all stages of the returns process.
We help you maximize cost efficiencies through use of parcel postage rates, collection and shipping of returns in bulk. Our systems help prevent unnecessary shipping and handling of defective goods or items destined for local re-fulfillment. Additional savings are realized through our network of return centers.
SkuTouch’s dedicated returns processing software is where the real benefit takes place. Through the collection and analysis of returned merchandise information, you can prevent future returns by addressing issues of quality, labeling, or shipping.
Keep your customer satisfied by offering a simple and convenient process:
- Confirm parcel receipt and provide visible status of a return
- Improve the consumer's loyalty by providing a positive return experience
- Each 'touch point' provides you with an additional branding opportunity
- Choose the option to add an intelligent barcode label to all outgoing orders
- Web merchants
- Consumer manufactures
- Catalog and mass distributors
- Retailers
- Multi-channel companies
